Frequently Asked Questions
Our blooms ✿
What are preserved flowers?
They are real natural flowers that has gone through preservation process to retain their beauty and suppleness. They look and feel just like fresh flowers!
How do I care for my preserved flowers?
1. Moisture will damage the flowers, so avoid areas with high humidity. When you notice the petals turning transparent or leaves turning mouldy, it's a sign to that there is too much moisture in the air.
When this happens, you can consider:
Use hair dryer on highest heat setting and blow from an arm's length away. Do this for 5 mins , or until petals return to original state. Dehumidifier or thirsty hippo is highly recommended.
2. Prolonged exposure to direct sunlight can cause discolouration or fading overtime. It is recommended to place in areas shaded as much as possible.
3. To remove dust, set your hairdryer to the coolest, and lowest setting and gently blow from an arm's length
A detailed care guide will be given with all orders! ☻
What is the difference between fresh & preserved?
Fresh flowers are vibrant and their petals are soft and supple, and they appear as they would in nature. They can last up to 1 week before withering depending on the species.
Preserved flowers are more fragile so you have to be gentle with them. You may also notice each bud is noticeably smaller as compared to fresh flowers. They can last up to 1-2 years with maintenance.
How do I choose between fresh & preserved?
Preserved flowers do not offer the same variety and natural colours as fresh flowers.
If you like big, lush blooms with greens, you can consider fresh! However, preserved flowers are more versatile when it comes to arrangements as they are highly customisable (example. - rustic style). They are also known for being lasting keepsakes to remind your love ones.
Your orders ✿
Will my order look exactly like the listing?
We aim to capture the essence of the design shown on our website, the final arrangement may have its own artistic touch and arrangement style, which can result in minor differences.
Certain buds may be seasonal and at times, unavailable. Our top priority is to provide you with the highest quality flowers, we will substitute with equally beautiful blooms to maintain the overall aesthetic and quality of your arrangement! After all they were once alive ☻
How do I know if my order is confirm?
Upon check out, you will receive an automated email reply and an order number. Please check your spam folder just in case! We will also reach out to you once the payment is successful or if further actions are required.
Do you do bulk orders?
Yes we do! Drop us an email or message for further discussion. Special rates applicable
I have a last minute order...
We will do our best to help you out so drop us a whatsapp message for your urgent orders & we will reply you as fast as we can, subject to availability
Can I cancel an order?
Each flower is made to order so we may already have started working on your order - quickly drop us a message ASAP for us to assist!
Bridal & Weddings ✿
What are your bridal and wedding services?
We design flowers for your big day from personal flowers, venue styling, to interactive floral bar station! And the best part - you get to call the shot every step of the way ♡
My wedding is in 1 week time..
We want to dedicate time & full effort in each and every project, our commitment might be restrained for last minute bookings. If time permits, we will love to help you so drop us a message!
What are your rates?
We know weddings can be a big expenditure so we keep our rates as reasonable as possible which varies with design, hours of service (e.g set up & tear down) etc..
To get started, assist us by dropping a message and we will customise a quote for you ☻
I wish to add more items to your bridal package
Yes you can do so! Our packages are quite flexible as items can be switched out/replaced with special rates or bundled discounts. It allows you to add on additional services/items to compliment your requirements too!
The additional items will also be further discounted,
Do I have to place a deposit?
Yes! For all bridal services, deposit is required to secure the booking so we can start planning and conceptualizing.
are discussions complimentary?
All discussions are complimentary to help you discover what is best for you and your fiancé, before you placed a deposit!
How long in advance do I book?
The sooner the better! If your big day is happening in less than 3-4 months, we can begin planning right away to manage the timeline, secure your slot and pricing!
What are faux flowers?
We offer life-like faux for our bridal car & venue styling. Our faux flowers are made from synthetic materials like fabric, rubber, or silk. They are budget friendly and sustainable alternative compared to fresh/preserved flowers. In fact we have been told by our customers that they look just like fresh flowers!